General questions
How can I place an order?
You can place an order directly through our website by adding your desired items to the cart and completing checkout. We deliver all over Bangladesh. Inside Dhaka: Cash on Delivery is available. Outside Dhaka: Orders must be paid in advance before shipping.
What payment methods do you accept?
We currently accept the following payment methods: Cash on Delivery (COD) – available inside Dhaka bKash payment Bank transfer For outside Dhaka orders, the full amount must be paid in advance through bKash or bank transfer before the order is shipped.
How long does delivery take?
Delivery time may vary depending on location. Inside Dhaka: 1–3 working days Outside Dhaka: 3–5 working days Delivery time may be slightly longer during holidays or busy periods.
What is the delivery charge?
Delivery charges are: Inside Dhaka: 80 BDT Outside Dhaka: 130 BDT
Do you offer returns or exchanges?
We only offer returns or exchanges if there has been a mistake from our end, such as: 1) A defective product 2) A wrong product sent Customers are requested to check the parcel in front of the delivery person at the time of delivery. Once the delivery person has left, no exchange or return will be accepted.
Other questions
Can I cancel or change my order?
Once an order has been confirmed, it cannot be canceled or changed. Orders can only be modified if there has been a problem from our side, such as an issue during order processing.
How can I contact Maham?
You can contact us through: Instagram DM Facebook DM TikTok DM Email address listed on our website Contact number provided on our website Our team will get back to you as soon as possible.
Do you sell in-stock or pre-order items?
We offer both in-stock and pre-order items. We regularly bring new products every other week. You can check our latest items on: Our Instagram page Our Facebook page Our website
Are your products authentic?
Yes. Our products are authentic and carefully selected for quality. Maham has been running since 2024, and we are proud to have earned the trust of our loyal and valuable customers over the years.